Unit 22
Heath House Lane
Golcar
Huddersfield
HD7 4JW
Tel: 07873405938
Heath House Lane
Golcar
Huddersfield
HD7 4JW
Tel: 07873405938
LEGAL POLICIES DOCUMENT
Last updated: 25th November, 2025
Disclaimer
On The Move Removals provides removal and related services with a commitment to professionalism and care. The information on this website is published in good faith and is intended for general guidance only. While we aim to keep all content accurate and up to date, we make no warranties or representations about the completeness, accuracy, reliability, suitability, or availability of any information on the site.
Service Information
Service descriptions, pricing, availability, and timeframes are for guidance only. Quotes provided through this website or during enquiries are estimates. Final pricing may vary based on volume, access conditions, distance, special requirements, and any changes made on the day of the move.
Liability
On The Move Removals is not liable for any loss or damage arising from reliance on information provided on the site. We are responsible only for services set out in a confirmed booking agreement.
Claims for loss or damage must follow the terms provided before your move.
External Links
Our website may include links to external websites. We do not control or endorse the content of these sites and accept no responsibility for their material or accuracy.
No Professional Advice
Nothing on this website constitutes legal, financial, or professional advice.
Changes to This Disclaimer
We may update this Disclaimer from time to time. Any changes will be posted on this page.
Contact Us
On The Move Removals
Huddersfield, West Yorkshire
Phone: +44 7873 405 938
Email: onthemove89@gmail.com
Privacy Policy
On The Move Removals respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect:
• Name
• Address
• Email address
• Phone number
• Information about your removal needs
• Details you voluntarily provide
• Technical data such as IP address and browser details
How We Use Your Information
We use your information to:
• Provide quotes
• Arrange and complete removal services
• Respond to enquiries
• Manage bookings
• Improve our website and operations
• Support legal and accounting obligations
Sharing Your Information
We do not sell your information. We may share it with:
• Members of our team
• Subcontractors assisting with your move
• Professional advisers
• Law enforcement where required by law
Data Storage and Security
We store your data securely and restrict access to people who need it. Data is retained only as long as necessary.
Your Rights Under UK GDPR
You may:
• Request access
• Request correction
• Request deletion
• Object to processing
• Request restrictions
• Request data portability
• Withdraw consent
Contact us to exercise these rights.
Cookies
We may use cookies to improve website performance. You can disable cookies through your browser settings.
Links to Other Websites
External links on our site are not covered by this Privacy Policy.
Changes to This Policy
Updates will be posted on this page.
Contact Us
On The Move Removals
Huddersfield, West Yorkshire
Phone: +44 7873 405 938
Email: onthemove89@gmail.com
GDPR Compliance Statement
On The Move Removals is fully committed to meeting UK GDPR and the Data Protection Act 2018. This statement outlines how we protect your personal information.
Legal Basis for Processing
We may process your data:
• To carry out a contract
• To take pre-contractual steps at your request
• To meet legal obligations
• For legitimate business interests
• With your consent where required
What Personal Data We Collect
We may collect your name, contact details, address, removal information, and any details you provide, plus basic technical data.
How We Use Your Data
We use it to:
• Provide quotes and services
• Communicate with you
• Operate and improve our business
• Meet legal requirements
Data Sharing
Your data may be shared with subcontractors, staff, advisers, or authorities where necessary. All third parties must protect your data.
Data Retention
Data is retained only as long as required for operational, legal, and accounting purposes.
Your Rights
You can request access, correction, deletion, restriction, portability, or object to processing.
Security
We use appropriate security measures to protect your information.
Data Access Requests
Subject Access Requests will be answered within one month.
Data Breaches
We will notify affected individuals and the ICO when legally required.
Contact Us
On The Move Removals
Huddersfield, West Yorkshire
Phone: +44 7873 405 938
Email: onthemove89@gmail.com
Terms and Conditions
These Terms govern your use of our services.
Booking and Quotes
Quotes are based on the information you provide. Prices may change if conditions differ. Bookings are confirmed only once written confirmation is issued.
Your Responsibilities
You agree to:
• Provide accurate information
• Ensure safe access
• Pack items securely unless we are doing so
• Be present or have a representative available
• Handle parking arrangements
• Notify us of changes
Our Responsibilities
We will:
• Provide services with reasonable skill
• Take care of your belongings
• Communicate delays where possible
• Deliver items safely where access allows
Payment Terms
Payments must be made as agreed. Deposits may be required. Failure to pay may result in cancellation.
Cancellations
Reasonable notice may avoid fees. Short notice cancellations or access issues may incur charges.
Liability
We are not liable for:
• Items packed by the customer
• Fragile or poorly protected items
• Wear and tear
• Pre-existing issues
• Indirect or consequential loss
• Unsafe or restricted access conditions
Claims must be reported promptly with evidence.
Prohibited Items
We do not transport hazardous materials, flammables, perishables, illegal goods, animals, or plants.
Delays Outside Our Control
Traffic, weather, breakdowns, and similar events may cause delays. We will minimise disruption.
Storage
Storage items must be packed securely. Fees must be paid on time. Items may be withheld until accounts are settled.
Complaints
We aim to resolve issues quickly. Contact us as soon as possible if something goes wrong.
Governing Law
These Terms follow the laws of England and Wales.
Contact Us
On The Move Removals
Huddersfield, West Yorkshire
Phone: +44 7873 405 938
Email: onthemove89@gmail.com
Cookie Policy
This Cookie Policy explains how cookies are used on our website.
What Cookies Are
Cookies are small text files that help websites function, remember preferences, and improve user experience.
Types of Cookies We Use
• Essential cookies
• Performance and analytics cookies
• Functionality cookies
• Third party cookies
How We Use Cookies
We use cookies to improve site performance, enhance security, analyse traffic, and remember user preferences.
Managing Cookies
You can disable cookies through your browser settings. Some parts of the site may not function correctly if cookies are disabled.
Third Party Services
We may use Google Analytics or similar tools. These services set their own cookies.
Changes to This Policy
Any updates will be posted on this page.
Contact Us
On The Move Removals
Huddersfield, West Yorkshire
Phone: +44 7873 405 938
Email: onthemove89@gmail.com